A message to our community
As the situation around COVID-19 evolves, and to ensure the safety of the children, families and care providers within the Alberta Children’s Hospital, our Foundation office will be operating remotely.
Questions can be directed to our temporary Reception line at 403.690.2457 or firstname.lastname@example.org. While working off-site, all Foundation staff may be contacted directly via email through their @achf.com addresses.
This FAQ page is intended to address questions that may arise during these special circumstances and will be updated on a regular basis. If you have a question that is not answered here, please feel free to email us at email@example.com.
What is happening at the hospital?
The safety of patients and staff is paramount. Care and services are provided with rigorous adherence to all the public measures intended to reduce the risk of COVID-19 for both patients and staff.
For the latest information, please call the hospital at 403-955-7211.
For COVID-19 related health information, please visit Alberta Health Services.
For additional information on visitation, see the AHS page on Family Support & Visitation of Patients & Residents and download the Family Support & Visitation Guidance pdf.
Is the Foundation office open?
To reduce non-essential traffic into the Alberta Children’s Hospital, the Foundation team will be working remotely. We will continue to operate off-site during our usual business hours Monday to Friday from 8:30 am to 4:30 pm.
How do I make a donation?
We will continue to gratefully accept donations online at childrenshospital.ab.ca. Cheques made payable to the Alberta Children’s Hospital Foundation can be mailed to the Foundation Office at:
Alberta Children’s Hospital Foundation 28 Oki Drive NW Calgary, AB T3B 6A8
As our office is operating remotely at this time, these donations will be processed in the timeliest manner possible. Your patience is appreciated during these extenuating circumstances.
If you have collected cash donations, please hold them in a safe place until we are able to begin accepting donations in person again. If you would like to be notified at that time, please email firstname.lastname@example.org.
We have some donations for the Alberta Children’s Hospital. Can I bring them in?
To ensure the safety of patients and staff, we are pausing all in-person donations until further notice. For information about how you can show your support, please visit our Gifts in Kind page for details. We have also received several generous offers of equipment and food for hospital staff and patients. We kindly ask you to email these offers to Alberta Health Services directly with the subject line ‘AHS COVID Offer’ to email@example.com.
We have an event scheduled to benefit the Alberta Children’s Hospital. What should we do?
If you are working with a member of our Community Initiatives team, please contact them directly via email or call 403.690.2457.
Please adhere to the most recent Alberta Public Health guidelines for gatherings in order to help limit the spread of COVID-19.
Are Foundation events cancelled?
Please refer to the Foundation Events page for the latest updates.
Can you send me a physical copy of a tax receipt?
Yes! You can request one by emailing firstname.lastname@example.org. Receipts are being processed in the timeliest manner possible, so your patience is very much appreciated!